Brookdale Senior Living in WA pulls together during pandemic [Video Interview]


We get the chance to work with some great leaders and amazing businesses. That’s become even more apparent in the wake of the COVID-19 pandemic. More and more, we’re hearing incredible stories from our clients about ways their teams are stepping up in the face of crisis.

Our Marketing Director, Matthew Coleman, had the chance to speak with Kia Carpenter, Business Office Coordinator for the Brookdale Senior Living Community in Gig Harbor, WA.

“If not for those front-line workers, I don’t know where we’d be right now… They give 100% of themselves to the people that they’re helping and it’s really and truly a beautiful thing to see.”

Kia shared stories of how the whole community is rallying to support each other. From the top of the organization to the local employees, everyone is pitching in wherever they can.

The leadership team is showing up in jeans and work gloves and doing everything from cleaning bathrooms to serving meals. The corporate office is educating everyone its employee support systems including PTO transfers, options for daycare assistance, and how to get testing covered properly.

As for the inspiration provided by the employees, Kia said, “If not for those front-line workers, I don’t know where we’d be right now… They give 100% of themselves to the people that they’re helping and it’s really and truly a beautiful thing to see.”

Check out the full video interview, and share this example of teamwork with others to remind them that even in the face of crisis, we can come together and rise above.

What’s your story?

We love hearing how employee recognition is coming to life in your business and seeing pics from client presentations. It gives us a chance to share in the celebration!

Share your stories and send us your pics by either:

  1. Posting them to LinkedInTwitterFacebook, or Instagram, and tagging @myemployees
  2. Sharing them with your Engagement Coach via phone or email

We may feature you as one of our Customer Stories in our Learning Center, and share it with everyone in our network, too!

Read more client success stories!

Like this article? Share it with someone as great as you!

Check out more posts from the
MyEmployees Learning Center


Recognition ABC’s

Peep these recognition tips and tricks and get rolling with employee recognition. Read more here.

Leadership Training

Become a top 10% manager in your industry and get the promotion you’ve always dreamed of with some of the tips and training you’ll find HERE.

Customer Stories

Get inspired by some of our most successful customers HERE.

Our Culture

Yes, we’re unique. Learn all about the fun and adventures that make us who we are HERE.