How to Motivate Restaurant Employees & Improve Guest Satisfaction
To motivate restaurant employees to deliver high-quality service create an employee of the month program in both the front of the house and the back of the house.
Becoming a Great Leader – Part 3: Attitude
When you care about what you’re doing, your employees will care about what they’re doing. When you have a passion behind your vision and purpose, it permeates the attitudes of those working for you. Passion, work ethic, and attitude all flow from the top. Set the tone for your workplace! There are many things in … Read more
Chili’s Staff “Stepping Up and Standing Out” in the Face of COVID-19 Challenges
Brandon, one of our engagement coaches, was recently checking in with clients to see how they’re holding up during the crisis caused by COVID-19. Just like millions of American workers right now, Rebecca (general manager at Chili’s Grill & Bar in Longmont, CO) says her team is figuring out “a new norm” and how to … Read more
Put the LEADER in ETL
#YouMakeTarget is more than just a company slogan. As a leader, it’s your chance to create a culture of support and success. Be the ETL that every Target team member wants to come to work for.
Why Strategic Employee Recognition Works
The surprisingly simple, yet incredibly effective way today’s successful business leader strengthens the bottom line by investing in relationship capital Gary, manager of a local business, felt compelled to share some pointed feedback with one of his employees. “Andrew, you need to learn everything we offer so you can quickly answer questions for customers. It’s … Read more
“People enjoy being here.”
Our Engagement Coach, Nick, recently caught up with Terry, Kitchen Manager with Outback Steakhouse in Huntersville, NC, to hear about how our recognition program has helped his team. Listen to what Terry has to say. Terry: We tend to do it up pretty big, there’s definitely people we have that embraced the role. The management … Read more
Tips for Leadership Success: 12 Point To Do List to Become a Top 10% Manager (updated 12/8/23)
Inspirational business leader publishes a collection of non-traditional leadership tips that deliver elite management success and helped him reach the Top 10% in 3 different industries
The Impact of Personalized Recognition: Going Beyond Generic Appreciation
In the dynamic landscape of today’s workplace, employee recognition is more than just a nicety – it’s a strategic imperative. Recognizing and appreciating employees for their hard work and contributions has far-reaching effects on morale, engagement, and overall organizational success. While generic appreciation efforts can certainly make employees feel acknowledged, the true magic lies in … Read more
Effective Communication Strategies for Leadership Success
Communication lies at the heart of effective leadership. In the dynamic landscape of the modern workplace, where teams are diverse and dispersed, the ability to communicate clearly and strategically is paramount. Leaders who master the art of communication not only foster a positive work environment but also drive productivity and innovation within their teams. In … Read more
The Power of Leading by Example: A Guide for Managers
In the dynamic landscape of leadership, there’s a timeless principle that stands out as a beacon of influence — leading by example. This fundamental concept holds the power to shape organizational culture, inspire teams, and elevate the effectiveness of managers. In this guide, we’ll explore the profound impact of leading by example and provide practical … Read more