“The program is going great”

We recently checked in with the Store Manager at Lowe’s in New Castle, Pennsylvania to see how his recognition program is going. Buddy says the program is going great and increasing the friendly competition within his team! Below are the pictures Buddy sent us, including the most recent sales champion of the month. Congrats, Barb! … Read more

Happiness Sells: How to Increase Retail Sales

Most of us have been there. You’re shopping for something and you get a salesperson who seems to be having a bad day. The person is not smiling and barely even speaks to you as they process your transaction. You’ve probably also had the opposite experience; a salesperson is smiling, and you leave feeling better … Read more

Recognizing Heroism at Red Lobster

General Manager, Lydia Fogle, and her staff at the Red Lobster in Youngstown, Ohio came together to recognize the heroism of a member on their waitstaff. Hear this amazing story below in Lydia’s own words. “We did a plaque ceremony for month one for our Above & Beyond Award and it went amazing! I attached … Read more

“It’s an honor to recognize those who serve our customers and employees with distinction”

One of our partner’s, Lowe’s store manager Lee, recently posted pictures recognizing two of his employees for their work serving fellow employees and serving customers. Congratulations to Marcy and Buddy for receiving their awards! We enjoy playing a small role in these experiences and seeing pictures of winning employees. Thank you, Lee, for working with … Read more

“You can see a difference in the work habits”

If you want to see better work habits of the employees on your team, you’ll need to change the atmosphere (or, culture). That’s exactly what Frank Oliver (Store Manager of Wal-Mart Supercenter in Fort Myers, FL) did when he began using our employee of the month program. In the recording of the call below, you’ll … Read more

If You Thank Them, They Will Stay: An Employee Retention Strategy

Your human resources managers and recruiters searched high and low for them. Your company trained them and likely bought software, hardware and other tools for them. But now, they’re giving notice and they’re leaving. Losing employees, especially the superstars, can be demoralizing and expensive. The key to avoiding that costly and time-consuming issue is employee … Read more