Have you ever wondered what makes up the difference between the average manager and the great leader?
You might be thinking about things like vision and passion, communication and inspiration… and you’d be right. But there is one thing that great leaders do that separates them from the mediocre ranks of management.
The key to great leadership is letting your team know how much you appreciate them. After all, without them, you don’t have anyone to lead, and without knowing they’re appreciated, they won’t follow you anyway.
Did you know that a Gallup report found two-thirds of employees said they’d received no recognition from their manager or supervisor in the last year? ZERO!
No wonder they’re not motivated to work hard! They don’t think their work and effort matter because no one is telling them so.
It’s not really your fault
If you’re starting to feel like you’re letting your team down, take a step back. Use this as a chance to reset. It’s not really your fault. What Gallup fails to account for in this poll is the shrinking resource that time represents for the modern manager. Between all the tasks that one has to manage, and all the reporting that needs to be done, something like handing out a pat on the back can fall innocently by the wayside.
That doesn’t excuse or absolve anyone, but it doesn’t assign blame either. It’s not that a leader doesn’t want to do it; they literally can’t remember to.
Sure, some managers don’t think that kind of thing is important, and shame on them. BUT… there’s also a group of leaders out there who would love to show more appreciation and recognition; they are just so overwhelmed with the day-to-day that it keeps slipping past them.
And that’s why…
That’s why we created Rise. This way, you can keep track of the recognition you’re providing your employees, and get reminders when someone goes too long without hearing something positive from you.
Rise helps you keep track of your employees, and shows you the last time they received recognition, what it was for, and how they were recognized.
Through regular recognition, you’ll see employees with greater job satisfaction, and that leads to greater customer satisfaction.
For a full run down check out this quick video…
What should I be recognizing?
We get this question a lot, and it’s a good one.
The easiest way to answer it is to think about the kinds of things that make your business run smooth.
Did someone give a great customer experience? Did someone crush their sales goal for the day/week/month? Tell them “Thank you!”
Other ideas come from employees going above and beyond the call of duty.
Did someone cover a shift for another team member? Did someone stay late to help clean up? Did someone come up with a faster, more efficient way to handle something? Tell them “Great job!”
Remember this concept: What gets rewarded, gets repeated. When it does, recognition is the simplest, most effective form of reward you can offer.
How much is enough?
So how often should you recognize someone? The easy answer is whenever they do something worth recognizing!
What you don’t want are long gaps between individual recognition. In fact, a good rule of thumb says that you should recognize an employee once every 7 days.
Find something worthwhile and make sure they get a pat on the back for it.
Make a note in Rise
Every time you show one of your employees some appreciation, be sure to make a note in Rise.
The notes are automatically saved, and you can refer back to them later (up to 100 days) during employee reviews or team meetings.
Then, when that employee is due for another moment of recognition, you’ll get a reminder that it’s time to find something worthy of more praise.
Try it for yourself!
You can download Rise for FREE at myemployees.com/app. Put it on your phone right now, and start making notes today! You’ll be amazed at the uptick in attitude around the workplace when your employees know how much your appreciate them, and that you do it on a regular basis.