The most wonderful time of the year is nearly upon us! Cancel Christmas. Veto Valentine's Day. Move over Mother's Day (sorry, Mom). Employee Appreciation Day is the first Friday in March! It’s a very exciting time in our industry, so forgive us if we go overboard a bit. We'll get into some of the cool...

Two key ingredients impacting a restaurant's profitability are great food and great service. Let’s talk about factors affecting the service you receive when visiting a restaurant for the first time. The company culture within the restaurant greatly impacts the level of service you receive. If the employees in the kitchen...

The days of employee longevity are over, and employee turnover is at an all time high. Gone are the days of working 40 years at one company, and retiring with a gold watch. Research shows, the average employee today will have seven jobs during their working lifetime. SEVEN.  Here’s something you need to know...

Employee motivation is all about knowing how to communicate with your team. If your employees know what targets to hit and they understand the bigger picture , they will try hard to hit those targets and they'll share their excitement with others. The positive buzz will draw others in. And the amazing thing is, once...

There’s a disease silently infecting the modern American business world today. It lurks in the background, silently eating away at the bottom line of your company. This silent destroyer of business profits is known as your “employee turnover equation”, and it affects small businesses and corporations alike. I’ll not bore you...