The days of employee longevity are over, and employee turnover is at an all time high. Gone are the days of working 40 years at one company, and retiring with a gold watch. Research shows, the average employee today will have seven jobs during their working lifetime. SEVEN. Here’s something you need to know...

Two key ingredients impacting a restaurant's profitability are great food and great service. Let’s talk about factors affecting the service you receive when visiting a restaurant for the first time. The “company culture” within the restaurant greatly impacts the level of service you receive. If the employees in the kitchen are...

There’s a disease silently infecting the modern American business world today. It lurks in the background, silently eating away at the bottom line of your company. This silent destroyer of business profits is known as your “employee turnover equation”, and it affects small businesses and corporations alike. I’ll not bore you...

You only have two kinds of employees: loyalists or mercenaries. Loyalists know you genuinely care about them, they believe in your cause, and they bond with other employees. Mercenaries, on the other hand, are always looking for the next biggest check – whether it’s with your company or not. If your...

In this 3 part series, we'll be taking you through the pillars of employee recognition broken down into 3 key focus points: The 3 R's of Employee Recognition Done Right - Realize, Recognize, & Repeat. Let's get started...