Two key ingredients impacting a restaurant's profitability are great food and great service. Let’s talk about factors affecting the service you receive when visiting a restaurant for the first time. The “company culture” within the restaurant greatly impacts the level of service you receive. If the employees in the kitchen are...

In our 3 part series "The 3 R's of Employee Recognition Done Right," we took you through the pillars of employee recognition broken down into 3 key focus points: Realize Recognize Repeat   Here's what you need to know to supercharge employee recognition in your business: R1 - Realize   Your employee recognition program has...

In this 3 part series, we'll be taking you through the pillars of employee recognition broken down into 3 key focus points: The 3 R's of Employee Recognition Done Right - Realize, Recognize, & Repeat. Let's get started...

There comes a time in organizational development where change is necessary for improvement and growth. Casualties inevitably appear in the process, and the ladder of importance determines what programs are the winners and losers. Deciding who or what stays and goes needs to be viewed through both short and long term...