“It’s an honor to recognize those who serve our customers and employees with distinction”

One of our partner’s, Lowe’s store manager Lee, recently posted pictures recognizing two of his employees for their work serving fellow employees and serving customers. Congratulations to Marcy and Buddy for receiving their awards! We enjoy playing a small role in these experiences and seeing pictures of winning employees. Thank you, Lee, for working with … Read more

Not Just a Piece of Metal: What Managers Can Learn from the Commissioner of Major League Baseball

It’s often easy to make snap judgments and think about things exclusively from our own perspective. Yes, your individual perspective is important, but you’ll run into trouble (especially as a leader) if you fail to account for the valuable perspectives of those around you. MLB Commissioner Rob Manfred issued an apology for a comment he … Read more

Why Strategic Employee Recognition Works

The surprisingly simple, yet incredibly effective way today’s successful business leader strengthens the bottom line by investing in relationship capital Gary, manager of a local business, felt compelled to share some pointed feedback with one of his employees. “Andrew, you need to learn everything we offer so you can quickly answer questions for customers. It’s … Read more

Retail Managers: Here’s the Difference Between Management and Leadership

The day-to-day responsibilities of a retail manager are to plan, organize, execute, and monitor the store; these are functions of management. That being said, you need to know the difference between management and leadership in order to become a top manager in the retail industry. Most retail managers maintain the status quo by focusing on … Read more

“Once we set this employee recognition program up, I noticed a change in how the employees acted”

For a manager, it’s a great feeling to present your team with a challenge and watch them respond by improving their performance. In this week’s client story, Andy (General Manager at Burgerville in Portland, Oregon) talks about why he wants to continue utilizing our recognition program as a motivational tool. Out of 44 locations, Andy … Read more