Returns & Refunds

MyEmployees wants you to be thrilled with your new purchase.

Our Mailing Address

312 Crowatan Road
Castle Hayne, NC 28429

Our Phone Number

800.489.0230

Refund & Return Policies

Deskplates and Manager-On-Duty-Plaques are made custom for every client. Please contact us if you are not 100% satisfied with your purchase and we will do our best to help. All sales are final, but if we made an error in the ordering process, we will correct it in a timely manner.

Employee of the Month Recognition Programs are made custom for every client. Refunds can be issued prior to the order being manufactured.  Due to the customization and personalization associated with our  programs, we can not issue refunds once the plaque programs have been engraved or manufactured. In order to reduce any ambiguity of orders, a representative of MyEmployees will call you to discuss all  customization options.

STAR Culture has a 30 day 100% money back guarantee from purchase day. Please contact us at 800.489.0230 to let us know what was unsatisfactory with your experience.

Privacy Policy

By viewing or using myemployees.com or related websites, you agree to the terms of the myemployees.com Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. David Long & Associates, LLC, DBA MyEmployees reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use. However, we do not intend to change the fundamental tenet of this policy — your information will not be sold to anyone outside of David Long & Associates, LLC DBA MyEmployees. The information we collect is solely for the purpose of communicating with our customers.

Collection of Personal Information

When you engage in certain activities on this site, such as ordering products, accessing media files, or entering contests, David Long & Associates, LLC DBA MyEmployees may ask you to provide certain information about yourself by filling out and submitting an online form. It is optional for you to provide your information and engage in these activities. If you elect to engage in these activities, however, David Long & Associates, LLC DBA MyEmployees may ask that you provide us personal information, such as your first and last name, mailing address and telephone numbers. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Security

Please note that any area of our site that requires you to  reveal financially sensitive information (ie, your Credit Card number)  to continue with an activity — such as an online purchase — is backed by a Authorize.net Certificate. Authorize.net is recognized widely as the premiere security authority on the internet.

Use of Cookies

Cookies are delicious. Some sections of our site utilize cookies as a convenience for our visitors. As an example – whenever a visitor fills out an online form, we set a cookie, and if accepted, it  will prevent the visitor from having to reenter their information for any other online form on the site. So if you provide your info on our Contact form, you will not be required to fill out the Online Video access form. However, you will be required to enter your information on our Order System as we need the most current information you can provide for order fulfillment. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. While myemployees.com uses cookies to track your visit to myemployees.com, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided David Long & Associates, LLC DBA MyEmployees with personal information.

Consistency

Please note that if you provide myemployees.com with inconsistent privacy preferences (for example, by indicating on one occasion that we may contact you with marketing offers and indicating on another occasion that we may not), David Long & Associates, LLC DBA MyEmployees cannot guarantee that your most recent privacy preference will be honored. Outside Sites, please note that David Long & Associates, LLC DBA MyEmployees is not responsible for the content or privacy practices of non-David Long & Associates, LLC DBA MyEmployees websites to which myemployees.com or any other David Long & Associates, LLC DBA MyEmployees website may link.

Disclaimer

MyEmployees.com (David Long & Associates, LLC DBA MyEmployees) is designed to help managers and business owners recognize employees through formalized employee of the month programs. The fundamental concept is that you should NOT rely solely upon the information or opinions you read. Rather, you should use what you read as a starting point for doing independent research on companies, opportunities, and business techniques. Then judge for yourself the merits of the material that has been shared at our site.